How to trick leaders into being more empathetic

Brand strategist Maria Ross advocates for an empathy-first approach to business and career success. This talk was filmed at TEDxCWRU. All TEDx events are organized independently by volunteers in the spirit of TED's mission of ideas worth spreading. To learn more about TEDxSHORTS, the TEDx program, or give feedback on this episode, please visit go.ted.com/tedxshorts. Follow TEDx on Twitter: twitter.com/TEDx Follow TEDx on Instagram: instagram.com/tedx_official Like TEDx on Facebook: facebook.com/TEDxEvents