How to bring a business back to life (w/ Barnes & Noble CEO James Daunt)

The resurrection of Barnes & Noble is one of the most remarkable turnaround stories of the modern business era. Chief revival architect and CEO James Daunt joins Anne and Frances to discuss the unconventional leadership strategies that helped him navigate through the pandemic and keep bookstores alive in the age of Amazon and e-books. They explore James’s non-hierarchical approach to team building, dive into the challenges he faced on his mission to revitalize the company, and discover the principle at the heart of his strategy: being nice. FollowHosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei) Guest: James Daunt (Instagram | LinkedIn | Website) Linksanneandfrances.com/barnesandnobleinc.com/management/james-daunt/Subscribe to TED Instagram: @tedYouTube: @TEDTikTok: @tedtoksLinkedIn: @ted-conferencesWebsite: ted.comPodcasts: ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.