Hotel operations management. (Бакалавриат, Магистратура). Учебник.

This manual examines the development trends, the current state of the hospitality industry, the classification of hotels and other means of accommodation, in particular hotel management. Considerable attention is paid to the activities of the main services of hotel enterprise, as well as personnel management For university students, teachers, students of professional retraining and advanced training in the hotel and tourism business, as well as industry professionals.