Mastering property management. A practical guide and training program for HOA and property managers

This comprehensive guide is a must-have for HOAs and property managers. The book combines practical tools for managing apartment buildings, maximizing profitability, and optimizing service fees, with a detailed training program for customer service managers. Learn to streamline operations, boost collections, and engage residents effectively. Packed with proven strategies and modern tools, it’s your roadmap to excellence in property management and customer service.